The Importance of Being a Good Leader

"I've never witnessed it. If it's a good leader who's going over there, they're going to do it in private," he says. "You don't want to go over to that guy just to beat him up and say, you know, you're this and you're that" He recalls how one player was crying before the game because of his low self esteem. The pitcher said: "The only way I could get that was for him to feel heard ... You can't fake that"