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Kate Murphy and Ros Urwin on the Importance of Listening

Intelligence Squared

CHAPTER

The Power of Listening

This chapter examines the critical role of listening in effective communication, exploring how contemporary dialogues are often marred by interruptions and superficial exchanges. It emphasizes the need for curiosity and open-ended questions to reveal deeper stories and connections, advocating for a shift towards valuing listening skills over speaking prowess. Additionally, the discussion highlights the unique challenges faced by individuals with hearing impairments, reinforcing the importance of active engagement and empathy in conversations.

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