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Introduction
Jason Flavin: The difference between being an expert in business and being a novice is not the difference you probably think. Once I understood it, it allowed me to go from a millionaire to a multi-millionaire in short order. He says experts' performance is determined by better knowledge base that includes a large interconnected set of domain specific schematic knowledge structures. And working memory means juggling several bits of information out of the ether of your total knowledge base to pull from it the right information.