Episode 4: Do's and Don'ts of Starting/Growing a Coaching Business with Guest Rachel Laymon
All Things Endurance
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How to Retain a Client
Roxanne Jones: Do you have any specific retention strategies that you use with your athletes? Jones: I feel like, unfortunately, so many times in these coaching industries and personal training, if you don't retain a client, it's viewed as a negative. "I've always felt like retention is not necessarily the best metric to see if someone's a good coach or not," she says.
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