18min chapter

99% Invisible cover image

Cautionary Tales

99% Invisible

CHAPTER

Blaming Individuals vs Addressing Systemic Issues

This chapter discusses the tendency to blame individuals rather than addressing systemic issues when accidents happen. It uses the example of the Academy Awards mix-up in 2016, where the wrong film was announced as the winner. The chapter emphasizes the importance of having better systems in place to prevent mistakes and highlights the role of design flaws and bad typography in contributing to confusion and accidents.

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