The Evolution of Large Language Models

The Alexa sort of thing was an interesting observation because you had a lot of companies that were experimenting. And the same thing kind of happened and is still happening in the enterprise where if you don't have an assistant up and running yet, or if you haven't got automation in your contact center,. The first thing to do is to experiment. Is it feasible? Can this use case actually be delivered? Can we design a successful conversation? Can we plug it into our line of business systems? You know, can we get a successful resolution rate on the conversation? So it's still when people are getting started, it's still kind of exploratory. Well, at least the technology has been proven