The Impact of AI on Banking Efficiency and Customer Trust

Against a landscape where 91% of financial institutions are either assessing or deploying AI in production, Malcolm deMayo, global vice president of the financial services industry at NVIDIA, joins us on the Banking Transformed podcast.

This episode provides an in-depth look at the rapidly evolving AI landscape in financial services, backed by NVIDIA's latest industry survey of global financial services professionals. We explore why 75% of institutions consider their AI capabilities industry-leading or competitive and discuss the finding that 97% plan to increase their AI infrastructure spending this year.

Malcolm deMayo also shares insights on how institutions tackle key challenges, including data privacy and talent acquisition, while implementing AI across critical areas such as risk management, operations improvement, and customer experiences.