JLL: A Continuous Learner

It’s one thing for a company to invest in new technology. It’s another for a company to become invested in technology. In this episode, Yao Morin, CTO of JLL explains how she isn’t just adding data to the company workflow, but is instead fostering a culture of innovation and data-driven mindsets across the 240-year-old company through education, and by demonstrating data’s business value across departments. 

Key Moments: 

•  Yao’s rapid rise at JLL [4:01]
•  Energy efficiency data in commercial real estate [13:26]
•  Fostering creativity and imagination in data teams [16:29]
•  Better understanding of B2B customer pain points [21:24]
•  Yao’s approach to startup investment [23:45]
•  Generative AI and the data/analytics workflow [28:58]
•  Delegating to better manage large data teams [32:27]
•  The underrepresentation of women in data and tech leadership roles [36:02]

Mentions: 

• Intuit
• StubHub
• Jira / Confluence
• Invisible Women: Data Bias in a World Designed for Men by Caroline Criado Perez
• Tom Davenport
• Diablo IV (video game)
• “Bohemian Rhapsody” by Queen

Get even more insights from data and analytics leaders like Yao on The Data Chief.  

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Hear more from Cindi Howson here. Sponsored by ThoughtSpot.