The need for clarity and communication is really context dependent. We use ambiguity in the book a little bit to invite the reader into what we're trying to say. But if you're too ambiguous, it's confusing. You could lose people. That tensions allow for creativity to exist. And design really thrives off of tensions.
All communication comes from a place of creativity and creativity is rooted in design. In this episode of Think Fast, Talk Smart, strategic communications lecturer and podcast host Matt Abrahams interviews four authors from the Stanford d.school. Each conversation challenges convention in how we approach our communication, be it visual, body language, or speech.
Listen to this episode to hear more from Ashish Goel, author of Drawing on Courage; Susie Wise, author of Design for Belonging; Carissa Carter, author of The Secret Language of Maps; and Andrea Small, co author of Navigating Ambiguity.
Connect:
Show Notes
Interpersonal Dynamics, Stanford Graduate School of Business
Think Fast, Talk Smart with Sarah Stein Greenberg: "Ideas & Empathy: How to Design and Communicate with Others in Mind"