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Episode 263: The Fall of Amazon

Words & Numbers

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Amazon Is a Problem Because It's So Large, It'll Be a Monopoly

Bob Greene: Amazon is large simply because it gives customers what they want. He says if the company stops giving customers what they need, people will go somewhere else. In every single case of companies like America Online that got so large, their customer service declined, he says. Greene: Trust us, within 10 to 20 years, Amazon will cease to exist as we understand it now.

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