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Ofgem Back Billing and Pensions and IHT

Money Box

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Battling Backbilling Blues

This chapter recounts a harrowing experience with a staggering electricity bill and the ensuing struggle against aggressive collection tactics. It highlights systemic issues within energy companies regarding backbilling practices and emphasizes the urgent need for regulatory reforms. The discussion outlines the role of government and agencies in protecting consumers and calls for improved accountability and training for energy suppliers to prevent future billing mishaps.

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