The Importance of Empathy in Leadership

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Microsoft CEO Satya Nadella says he was part of the Microsoft culture and thrived in it. He believes that hitting refresh on company culture doesn't have to come from outside. It can come from a consummate insider as long as that insider is thinking holistically about the organization, he says.

To achieve massive scale, you don’t just need founders, you also need a re-founder – someone to come in at a later stage to keep the mission and culture on track. As Microsoft’s third CEO ever — after Bill Gates and Steve Ballmer — Satya Nadella is doing just that. He’s fostered a culture at Microsoft that rewards new ideas and makes room for feedback. Satya discusses how, as Chairman and CEO, he has transformed Microsoft from a cutthroat culture towards embracing social networks, collaboration, and cloud. Plus, Satya and Reid reminisce about the early conversations that led to Microsoft’s acquisition of LinkedIn. With guest David Mandel, showrunner of Veep.

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