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Episode #3 : The Final Piece - Capturing New Customers in Our Growth Series

Machine Shop Growth

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Strategic Customer Targeting

This chapter focuses on the significance of identifying and understanding a well-defined customer profile for effective business growth. The speakers stress the importance of building relationships and strategically approaching new customer acquisition to avoid financial pitfalls and secure larger contracts. By applying concepts like the 80-20 rule and leveraging existing networks, businesses can enhance their customer engagement strategies for greater profitability.

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