Evolution of Product Design and Customer Experience in B2B Software

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➡️ About The Guest
 

Dheeraj Pandey is a visionary leader in the technology industry with a proven track record of innovation. He currently heads DevRev, a company he co-founded in 2020 to provide cutting-edge CRM solutions for developers. Pandey's reputation was cemented during his time at Nutanix, where he served as co-founder and CEO for over a decade. He guided Nutanix to a record-breaking IPO and a successful pivot towards software-defined solutions. 

His entrepreneurial achievements earned him the E&Y Entrepreneur of the Year Award (Silicon Valley, 2016) and his technical expertise is reflected in his co-authorship of numerous patents in distributed databases. Pandey's influence extends beyond his companies, as evidenced by his board position at Adobe and his recognition as a Distinguished Alumnus by the Indian Institute of Technology (IIT) Kanpur. The founding of DevRev highlights his continued dedication to shaping the future of technology.

➡️ Show Links

https://twitter.com/dheeraj/

https://www.linkedin.com/in/dpandey/

➡️ Podcast Sponsors

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➡️ Talking Points

00:00 - Intro

02:22 - Building Tech Companies: Then vs. Now

04:54 - AI's Competitive Edge in Tech

09:39 - Dheeraj Pandey's Journey

20:59 - Finding Authentic Team Members

23:15 - Knowing When to Walk Away

24:32 - Key Lessons from Nutanix

30:00 - Meeting Market Needs as an Entrepreneur

32:55 - Sponsor: Entrepreneurs On Fire Podcast

33:41 - DevRev's Mission and Goals

39:48 - Launching Versatile Products

44:45 - The Business Power of Data Democratization

49:21 - Storytelling through Data Visualization

53:00 - The Importance of Design for Success

57:04 - Evolving Design and Minimizing Friction

58:58 - Starting with "Why"

1:05:23 - Making Noise in a Crowded Market

1:08:08 - Advice to Younger Self

1:09:32 - Connect with Dheeraj Pandey

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