Ep69 - Andrew Sykes: "We Are Our Habits: How to Become a Magnetic Human Being"
Talks at Google
00:00
Speed Dating - Why You Should Ask Your Customers More Questions
When we ask our customers more questions, we learn more. When we ask them more questions, they also like us more. That self-disclosure feels good and they attribute that good feeling to us unlike us better as a result. They may even say what a great conversationist. Not noticing that all you did was ask them questions and they did all the talking.
Play episode from 40:47
Transcript
