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In this episode of A Productive Conversation, I dive into a topic thatās often overlooked when discussing productivity: conflict. But not just any conversation about conflict ā this oneās with Dana Caspersen, conflict engagement specialist, TEDx speaker, and author of Conflict Is an Opportunity: 20 Fundamental Decisions for Navigating Difficult Times.
Dana brings a rare combination of deep analytical insight and artistic fluency to the conversation, shaped by decades of work as both a mediator and an award-winning performing artist. We explore how the way we approach conflict ā in work, relationships, and even with ourselves ā is a direct reflection of how we manage time, attention, and energy.
Six Discussion Points
- Why conflict isnāt a distraction from productivity ā itās a part of it.
- The four fundamental elements of conflict: emotion, needs, interests, and strategies.
- How assumptions derail conversations and curiosity keeps them alive.
- Replacing complaints and demands with thoughtful requests.
- The role of journaling in conflict clarity and attention calibration.
- Danaās ā20 Decisionsā framework and how to work with ā not against ā your conflict habits.
Three Connection Points
This episode reminded me that conflict isnāt something we need to fear or avoid ā itās something we can navigate with purpose. Danaās thoughtful framework is more than theory; itās a guide you can return to anytime you feel stuck, misunderstood, or simply out of sync. If you want to turn tension into transformation, this conversation is a must-listen.
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