Wisdom From The Top with Guy Raz cover image

Best Buy: Hubert Joly

Wisdom From The Top with Guy Raz

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The Dominant Point of View Is Not Right

The CEO of Best Buy says the company was dysfunctional when he took over. He believes that by focusing on what customers want and need, it can turn around its fortunes. "There's nothing like facts and nothing like a good diagnosis," COO Guy Ritchie says.

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