BE 99: Should You Say Got in Business English?
Business English from All Ears English
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The Importance of Understanding
We'll often say, got it or I've got it. This is also kind of an empathy tool to reflect back what you've heard. It's a filler that expresses empathy. We're wanting them to know we're listening. We understand, we'll say, oh, got it. Very useful. Just reply with a got it. A text or an email That's all you need. Got it. And that means I understand. I'veGotIt.
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