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FHC #97: Fixing Healthcare flashback with Malcolm Gladwell

Fixing Healthcare Podcast

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The Importance of Listening to Orders

I'm not sure that that ability to bark out orders is necessarily the defining opportunity to drive performance. You can, but if we look at what's going on in Ukraine right now, you have a Russian force that's being told what to do and penalty for not doing it is dying. So there's a lot of pressure to obey, but they're certainly not responding to leadership in the way they are across enemy lines. And so it's everything. It's very hard to answer the question about what a great leader is.

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