3min chapter

Smart Talks with IBM cover image

AI for Business: Multiplying the Impact of AI

Smart Talks with IBM

CHAPTER

The Importance of an Open Platform and Key Business Use Cases

This chapter discusses the significance of having an open platform for AI work in the enterprise and mentions their partnership with HuggingFace, an open source AI hub. It also highlights three key business use cases: enhancing customer service through chatbots and digital assistants, AI-based orchestration or automation of tasks, and code generation application modernization.

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