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How I Become a Manager
I was terrified because I'd had some bad managers and I knew I didn't want to be a bad manager but I had not really yet figured out what a great manager looked like. My first two direct reports were both older than my dad and they were very affectionately known as Stattler and Waldorf you know the two old men in the muppets who sit up on the balcony and shouted everybody. The first time these two gents brought me a real issue and they took me into a meeting room and they were both sat with their arms folded opposite me like I'm you know just sitting there waiting for something to happen. It's kind of an amazing experience being able to do