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Lizhi Liu, "From Click to Boom: The Political Economy of E-Commerce in China" (Princeton UP, 2024)

New Books Network

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Governance and Dispute Resolution in E-Commerce Platforms

This chapter explores the governance rules of online platforms, focusing on the transaction management between users and sellers. It contrasts the dispute resolution systems of Amazon and Alibaba, revealing how these mechanisms can shape user empowerment and operational efficiency.

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