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Mastering Small Talk with Rob (The Business English Podcast)

English Like A Native Podcast

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The Importance of Small Talk in Building Connections

This chapter explores the significance of small talk in establishing relationships and creating a relaxed environment, even in professional settings. It discusses the role of small greetings and chit chat in establishing rapport, as well as the discomfort that arises when small talk is absent. The chapter also addresses the importance of cultural understanding when engaging in small talk and highlights the need to avoid sensitive topics.

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