Empowering Citizen Developers

This chapter explores the vital role of citizen development in organizations, emphasizing how to recognize and reward motivated users who contribute beyond their standard duties. It covers strategies for effective citizen coding, the impact of hyper-automation, and the risks of technical debt when not managed properly. Additionally, the conversation highlights the changing landscape of IT roles, the importance of mentorship, and how AI is reshaping the future of both citizen coders and traditional developers.