The Art of the Brand cover image

From Good to Great: The Small Details That Elevate Your Brand

The Art of the Brand

00:00

Intro

This chapter emphasizes the critical role of attention to detail in shaping customer experience and improving brand perception. Using high-end hotel toilet paper as a key example, it discusses how product quality, storytelling, and consistency work together to create a memorable guest experience.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app