Navigating the Complexity of Communication in Business and Show Business

Legendary fashion designer Karl Lagerfeld once complained about the way a room was decorated: “It was a lot of Louis Quinze mixed with Louis Seize,” he said. And then added: “Ugh!” The entertainment business runs on this sort of Lagerfeldian Ugh, a sort of lingua franca of Hollywood. But what if we tried, just for a while, to not slag others as conversational filler? Rob Long says then, very likely, you could expect a whole lot of deafening silence. 

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