
How Colin Nederkoorn doubled down on innovation to grow Customer.io
How to Win podcast with Peep Laja
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Managing by Walking Around Is No Longer an Option
As organizations grow and head count, new ways of management are needed. Managing by walking around is no longer an option. The classic management approach of alignment doesn't really work in to day's environment. We presume predictability, but that's wishful thinking. If we can't predict the future, how can we tell our people what action should one take?
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