BankSafe training format and tools

A call from someone claiming to be from the Federal Trade Commission sends Linda on a quest to transfer $25,000, believing that she is assisting them in catching a criminal. The caller warns her not to tell anyone what she's up to, but perceptive bank employees at multiple branches suspect a scam and throw up roadblocks. Meanwhile, they alert Linda's children, who work quickly to get between their mother and the criminals.