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Ep 197: Crushing the Audit Kickoff w/ Justin and Jared Silberlust (Oppenheimer & Co)

The Audit Podcast

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Empathy and Motivational Interviewing in Auditing

This chapter explores the application of motivational interviewing techniques, particularly empathy, in the context of audits and smoking cessation. It emphasizes the importance of expressing empathy, developing discrepancy, rolling with resistance, and supporting self-efficacy in fostering effective communication and behavior change. The chapter discusses challenges in introducing audits, the process of engaging clients from various backgrounds, and empowering clients to implement audit findings through positive interactions.

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