When a longtime CEO steps down, it's not just a change in leadership—it's a shift in the organization's heartbeat. After 40 years of service, Williams faced exactly that moment: a legacy to honor, a culture to protect, and a future to build. But how do you preserve stability while ushering in transformation? In this episode, Debbie Pickle, Senior Vice President and Chief Human Resource Officer at Williams, talks about orchestrating a seamless CEO succession after long tenures and the CHRO's pivotal role in managing the culture, priorities, and structure during these executive transitions. She walks through creating a CEO Resource Guide, using tools like Hogan Assessments, 360 feedback, and development plans to prepare candidates, and crafting a thoughtful 30–60–90-day plan for the incoming CEO. Debbie also shares how Williams redefined its core values and replaced its mission and vision with a purpose statement, all while aligning the board of directors through strong governance principles like "noses in, fingers out." CHROs will learn all tips into managing leadership transitions through feedback loop, the importance of continuous learning during change, and how to become a true strategic partner and CEO whisperer in the organization. You'll learn how to guide your company through its next defining leadership chapter and balance what's changing vs. what's staying the same.
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