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Measuring Enablement: Stephanie Middaugh's Proven Approach

Taking the Lead

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The Importance of Enablement and its Misconceptions

This chapter explores the importance of the enablement role in organizations and discusses common misconceptions that lead to it being undervalued. They highlight the overlap between enablement and LND functions and discuss the difficulty in measuring its effectiveness. The chapter emphasizes the need for proving value and impact in enablement and introduces different categories of enablement metrics.

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