4min chapter

The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops cover image

Playbook for implementing Continuous Discovery with Andy Yeo (Airbyte, Segment)

The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops

CHAPTER

How Slack Organizes Feedback

I want to talk just more about the format that you that this feedback came into how you guys organize it. What are the things you did to disseminate this feedback such that like the whole organization can benefit from the, you know, insights that are being generated by these calls? Yeah, I would probably say that like, we didn't do a fantastic job of that. But that wasn't limited to this initiative with continuous research. It was a more probably holistic challenge around any feedback that we were getting.

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