How to Complain at a Company on Twitter

Brady: It's like there's a delivery cartel that all the delivery companies are equally bad. Brady: I'm sure you must run into this but the feeling of sort of abusing your power as someone who has a bunch of Twitter followers to complain at a company. Where do you draw the line? How do you decide when to and when not to do it? "I need to be really angry, deeply, deeply angry or I need to think of a way that I can complain"