The Shifting Dynamic Between Ocean Carriers and Shippers

Gordon Downs: I think it's exciting because carriers are starting to innovate on the type of contracts that they offer their different customers and different segments within those customer groups. The technology that we've developed is able to support all of those contract types, he says. Data shows that wherever contract terms are clear, where the shipper and the carrier have a good relationship with one another, just the tooling alone creates a price.