How to Shorten the Feedback Loops

Luca: We get up to date information when we need it. And if we don't have it, we can quickly get it. That way we have a better picture of how our devices are behaving in the field. With that, we can actually prioritize our backlog and pick what tasks we need to work on. Luca: As soon as you plug a device into the internet, the complexity skyrockets.