What managers need to break the telephone game

In a year of tight budgets and increasing expectations of pay transparency, pay conversations are more critical than ever. Skipping, delaying, or diluting these conversations can erode trust and leave employees disengaged. In this episode of Comp and Coffee, host Ruth Thomas is joined by Payscale leaders to explore the “compensation telephone game,” share how HR trains managers to deliver clear messages, and discuss strategies for keeping the right talent engaged in a volatile environment. 

Guests:  

• Lexi Clarke – Chief People Officer, Payscale 

• Lauren Hein – Head of Total Rewards, Payscale 

• Lauren Cole – Senior Director, Services & Customer Education

Resources:  

• 2025 – 2026 Salary budget survey - https://www.payscale.com/featured-content/salary-budget-survey-sbs?utm_medium=social&utm_source=linkedin&utm_campaign=cnt_awr_payforperformance-blog_wv&utm_content=payforperformance-blog_sia 

• Your voice deserves to be heard! Participate in this year’s compensation best practices survey - https://www.research.net/r/CBPR26Coffee 

•  Your pay communications playbook - https://www.payscale.com/compensation-trends/your-pay-communications-playbook-building-trust-through-compensation-transparency?utm_medium=social&utm_source=linkedin&utm_campaign=cnt_awr_payforperformance-blog_wv&utm_content=payforperformance-blog_sia 

• Email: coffee@payscale.com for listener questions and suggestions