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Do I Screen on This Stuff or Do I Try to Shape the Culture?
There's always the selection versus socialization question, right? So do I screen on this stuff or do I try to shape the culture? And it sounds like you're doing a mix of the two by taking one problematic player or employee. But not two because then it might infect the culture. What do you do once it's too late and you discover that you have a couple of those people in a company or on a team? "I've had that in a company, right, where it was just horrific and we had real problems," he says.