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How to Avoid Returns on Your Orders
A 20 to 25% of all orders that come in get refunded because they pick the wrong product when they're sending them out. It's very similar to returns and it creates returns, but you can avoid these returns is we spoke with a client this morning. They had no process to deal with that so someone at their end had to manually type in Nick's going to get a free refund or get a free pair.