Here’s How to Plan for Difficult Conversations
The Anxious Achiever
00:00
The Power of Perspective
Amy Gallo is an expert in conflict resolution and author of Getting Along How to Work with Anyone, Even Difficult People. She says the first step you can take when tackling a difficult person or a difficult conversation is perspective taking. "It's so much easier to write someone off than to have empathy for them," she said.
Transcript
Play full episode
