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17min chapter
Introducing Product-Led AI
Greymatter
AI in Sales and Customer Service
The chapter explores the evolving role of AI in sales and customer service, highlighting its impact on efficiency and productivity. It covers topics such as processing price adjustments, refund automation, and the potential of AI to surpass human reasoning. The conversation also delves into how AI is transforming customer interactions, emphasizing the importance of continuous training and human involvement in automated sales processes.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode