Evolution of Crisis Response Skills Through Experience

In this powerful episode, we feature Marcus Gurske, a business communication specialist with deep experience in crisis management, cross-cultural leadership, and conference planning. Drawing from his work with Indigenous communities across Canada, Marcus shares how cultural awareness, empathy, and active listening play a vital role in navigating high-pressure conversations and resolving workplace conflicts.

You’ll hear an unforgettable story about an elder who thanked Marcus for taking the time to understand their culture — a moment that shows the human side of crisis communication. We also dive into the role of storytelling, empathy, and presence in becoming a trusted communicator at work.

This episode is a masterclass in real-world English communication — perfect for non-native speakers who want to:

• Learn how to communicate clearly during workplace challenges

• Understand the power of tone, timing, and culture in business communication

• Practice English through authentic conversations with experienced professionals

Whether you're in meetings, interviews, presentations, or crisis situations, this episode will help you speak with more clarity, confidence, and cultural intelligence.

We help international professionals become fluent, confident English speakers at work. Teacher Curtis is currently accepting 5 new coaching clients for private, personalized lessons designed to:

✅ Communicate ideas clearly and concisely in meetings ✅ Reduce your accent and improve clarity ✅ Understand fast, native-level English on calls and in presentations ✅ Handle questions with confidence and stay calm under pressure ✅ Prepare for job interviews and tough conversations ✅ Build confidence to speak in ANY workplace situation

👉 Book your trial session with Teacher Curtis Here https://realenglishconversations.com/memberships/member-plans/fluency-programs/trial-lesson/ 🧠 Visit: realenglishconversations.com to learn more