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CCR290: (New Breed) Ben McLellan on "Wowing" Your Clients

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How to Bring in More Clients

The simplest things get the biggest outcomes. The owner gets less involved, especially when there's what we call like an escalation of a client,. So the team can start to handle those conversations without the owner. And then we see retention rates or upgrade rates improve. I mean, it can be anywhere from 10% to they never had a secondary offer and they, you know, launched it and made a hundred hundred K and 30 days type of thing.

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