Chris Voss: Interview with a Master Negotiator
Make It Happen Mondays - B2B Sales Talk with John Barrows
The Importance of Accepting Black Swans
Chris Voss is the founder of the Black Swan Group and author of one of the best negotiation books on the planet. He talks about how little things that make a big difference can have a massive impact on your negotiating skills. "If you can't write down something new that you learned in the interaction that surprised you, you didn't do a good job," he says.
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