Most days I find that the emails are mostly not all that transformational in my experience. And it's back to what are you trying to achieve? Do you really know what this breakthrough success is going to look like? What's this breakthrough project? It could conceivably be possible that in certain seasons of the work lifecycle, those emails are going to be critical to ensuring these transformational projects unfold. But if we look at these shifts, then I think it does start with an understanding that we play here. We have to play a different game as a leader.

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