Dominiq's Cronet

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Every day Dominiqu bakes a fresh batch of coson and studies them like a scientist. Then one day, dominiq's staff challenged him to make a doughnut in sted a. 100 taste tests later, the cronet was born. A food blogger, hugh merwin, snaps a photo and shared it with his fans on grub street. The massive response stunned even the blogger.

The true seed of scale is customer love, which you can’t buy, hack, or game. Sam Altman, former president of Y Combinator, scaled countless start-ups by focusing on this one idea: Finding 100 users who love you is better than 1 million who kinda like you. As CEO of OpenAI, Sam leads the creation of genuinely useful AI products. He shares timeless insights in his interview from 2018 on how to build on the love of passionate customers to create world-shifting tools.

Read a transcript of this episode at https://mastersofscale.com/sam-altman-why-customer-love-is-all-you-need/

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