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How to Find Friction to Stop Interruptions
Once you understand the feelings are probably quite negative for a lot of people, I think it creates the incentive and desire to do something a bit different. And once you've got that level awareness, because you've done the audit, so you've got some sort of insight into what does this look like for me right now, we want to take action. The action that we recommend is to find friction. For example, my biggest attraction would be like teams, Microsoft Teams messages, Instagram messages, LinkedIn messages, but actually very specifically on my phone.