4min chapter

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192: Engaging Stakeholders in Assessment Process

PMO Strategies

CHAPTER

The Importance of Root Cause Analysis in Change Management

Students learn that what they see is usually a symptom of an underlying problem. Most executives don't actually understand, for example, that they're part of the problem. You never ask your executives or frankly anyone else in the organization what the PMO should do. If you let them tell you what it should do, you'll end up with it doing a lot of things it probably shouldn't do.

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