Roya Hakakian on A Beginner's Guide to America
EconTalk
The Comfort of Customer Service in American Culture
This chapter explores the contrasting nature of American customer service compared to other countries, highlighting its welcoming and comforting approach. The speaker emphasizes how the phrase 'How may I help you today?' encapsulates this cultural difference, fostering a sense of ease that enhances mental well-being and creativity.
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