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EY’s Trent Henry on how AI can extend white-collar careers

HBS Managing the Future of Work

CHAPTER

Evolving CHRO Roles in the AI Era

This chapter explores the changing responsibilities of Chief Human Resources Officers (CHROs) in organizations, particularly in light of generative AI and hybrid work environments. It emphasizes the importance of integrating business insights with talent management, focusing on employee wellness, personalized development, and adapting to evolving workforce expectations. The discussion highlights the need for innovative strategies to foster productivity while addressing individual employee needs and leveraging technological advancements.

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