
Service-as-a-Software: The Future of the Agent and Human Workforce
ASU+GSV Summit Sessions
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AI and Agents: Transforming the Workforce
This chapter explores the transformative role of AI and agents in the workforce, showcasing how these technologies can enhance productivity and collaboration. The discussion highlights the necessary skills and training for professionals managing hybrid teams consisting of both humans and AI, emphasizing trust and workflow understanding. It also addresses the current capabilities, limitations, and the importance of responsible usage of AI in critical sectors like education and healthcare.
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